Privacy Policy

At AiFiler ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document generation platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Billing and payment information
• Company name and business information
• Documents and content you create or upload

Automatically Collected Information

When you access AiFiler, we may automatically collect:

• Device and browser information
• IP address and general location
• Usage data and analytics
• Cookies and similar technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Protect against fraudulent or illegal activity

Your documents are your own. We do not use your documents to train our AI models or share them with third parties. Your Knowledge Base content is stored securely and only accessible to you.

When you generate documents using AiFiler, your inputs are processed by our AI systems to create outputs. These inputs and outputs are associated with your account but are not used to improve our models for other users.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Limited employee access to personal data

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

We use trusted third-party services to operate our platform:

• Stripe — Payment processing
• Supabase — Database and authentication
• OpenAI / Anthropic — AI processing

These providers have their own privacy policies governing their use of your information.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at support@aifilerapp.com.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. We respect Do Not Track browser signals.

You can update your cookie preferences at any time using the button below. Note that disabling certain cookies may limit your ability to use some features of the platform.

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access (Article 15) — You can request a copy of the personal data we hold about you.
• Right to Rectification (Article 16) — You can request correction of inaccurate personal data.
• Right to Erasure (Article 17) — You can request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing (Article 18) — You can request that we limit how we use your data.
• Right to Data Portability (Article 20) — You can request your data in a structured, machine-readable format.
• Right to Object (Article 21) — You can object to our processing of your personal data.
• Automated Decision-Making (Article 22) — You have the right not to be subject to decisions based solely on automated processing. Our FileMind AI features assist your work but do not make automated decisions that produce legal effects.

To exercise any of these rights, please contact us at support@aifilerapp.com. We will respond to your request within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know — You can request information about the categories and specific pieces of personal information we have collected.
• Right to Delete — You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale — We do not sell your personal information to third parties.
• Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, contact us at support@aifilerapp.com.

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovering the breach
• Describe the nature of the breach and the data affected
• Outline the remedial measures we are taking
• Provide guidance on steps you can take to protect yourself

Notification will be sent via email to the address associated with your account and displayed as an in-app notification.

AiFiler is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at: