Privacy Policy
Last updated: February 2, 2026
1. Introduction
At AiFiler ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document generation platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Billing and payment information
- Company name and business information
- Documents and content you create or upload
Automatically Collected Information
When you access AiFiler, we may automatically collect:
- Device and browser information
- IP address and general location
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Protect against fraudulent or illegal activity
4. Your Documents and AI Processing
Your documents are your own. We do not use your documents to train our AI models or share them with third parties. Your Knowledge Base content is stored securely and only accessible to you.
When you generate documents using AiFiler, your inputs are processed by our AI systems to create outputs. These inputs and outputs are associated with your account but are not used to improve our models for other users.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and monitoring
- Limited employee access to personal data
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Third-Party Services
We use trusted third-party services to operate our platform:
- Stripe — Payment processing
- Supabase — Database and authentication
- OpenAI / Anthropic — AI processing
These providers have their own privacy policies governing their use of your information.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at support@aifilerapp.com.
9. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
10. Children's Privacy
AiFiler is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email:support@aifilerapp.com
Address: 2780 New Holt Rd, Ste D, PMB 226, Paducah, KY 42001
Contact Page:aifilerapp.com/contact